Customer Care

Our promise——promote self-love with our multicultural dolls

Blackbabydolls made a promise to create dolls that would provide that connection for other kids. Through my vision of inclusion for all children wanting to identify with something special to them, Blackbabydolls was created. It is a platform that gives parents easy access to black dolls. I believe it is important to learn about self-love at an early age. Since most little kids tend to identify with their dolls, having a doll that looks like they can help build their confidence. Every child deserves to know they are beautiful just the way God created them. Blackbabydolls' mission is to spread diversity, awareness, and encourage our children to love themselves inside and out!

Our guarantee——100% Refund Guarantee

At blackbabydolls.com, we expect our customers to be 100% happy with our products. That's why we offer our customers a risk-free ironclad 30-day guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.Should you decide you do not want to keep your product, you can return it to us in its original condition and packaging for an exchange or full refund. You have 30 days in which to return your item so you can shop at our site in complete confidence.

We have 24/7/365 Ticket and Email Support. If you have any questions, please feel free to contact us via [email protected].

Safety and product quality have top priorities at blackbabydolls.

We know the importance of safety, especially when it comes to your little one. We manufacture Black Baby Dolls from the best and safest materials that comply with the applicable safety standards. We have successfully completed numerous safety tests involving compliance with children's essential health, safety, and environmental requirements. The tests we have passed are US-CPSIA, 3C, CPC, CE, US-ASTM F963-16/-17, EU-EN71-1-2-3, EN62115 and HR4040.

5% of your purchase will be donated to help make the world a better place.

When you purchase from Blackbabydolls, 5 cents of every dollar spent will be donated to organizations that share our passion of spreading love and positivity around the world. We distribute these donations through our Spread the Love Fund. We will also donate our dolls to other public welfare organizations to bring more children a happy childhood. 

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